This Privacy Policy explains how Vermont-Techno, Inc. ("Vermont-Techno", "we", "us", or "our") collects, uses, and discloses your personal information when you visit our website https://www.vermont-technology.com/ or use our billing software and other IT services (collectively, the "Services"). We are committed to protecting your privacy and using your personal information only in accordance with this Privacy Policy.
Information We Collect
We collect information from you in a variety of ways, including when you:
- Visit our website: We collect certain information about your device and browser when you visit our website, such as your IP address, browser type, and referring website. We also collect information about your activity on our website, such as the pages you visit and the links you click.
- Use our Services: We collect information about your use of our Services, such as your account information, billing information, and usage data. We also collect information about your communication with us, such as your emails and support tickets.
- Provide information to us: You may provide us with personal information, such as your name, email address, phone number, and company information, when you register for an account, subscribe to our newsletter, or contact us for support.
How We Use Your Information
We use your personal information to:
- Provide our Services: We use your personal information to provide you with our Services, such as billing you for your account and providing you with customer support.
- Improve our Services: We use your personal information to improve our Services, such as by identifying and fixing bugs and developing new features.
- Market our Services: We may use your personal information to market our Services to you, such as by sending you emails about new features or promotions.
- Comply with legal obligations: We may use your personal information to comply with legal obligations, such as by responding to subpoenas or court orders.
Information Sharing and Disclosure
We may share your personal information with third-party service providers who help us provide our Services, such as our web hosting provider and our billing processor. We may also share your personal information with third-party partners, such as our software partners and our marketing partners. We will only share your personal information with third parties for the purposes described in this Privacy Policy.
We may also disclose your personal information to law enforcement or other government officials if we are required to do so by law or if we believe that disclosure is necessary to protect our rights or the rights of others.
Data Security
We take reasonable precautions to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no data transmission or storage system is completely secure. As a result, we cannot guarantee the security of your personal information.
Your Choices
You have the following choices regarding your personal information:
- Access and Correction: You may access and correct your personal information by logging into your account or contacting us.
- Deletion: You may delete your account and your personal information by contacting us.
- Opt-out of Marketing: You may opt-out of receiving marketing communications from us by contacting us.